The research has been conducted to know the peoples expectation and satisfaction Towards Ponds SkinCare Product. The difficulties faced by the customers with regard to skin care products availability and quality were also inquired into and there by their overall satisfaction level was studied. This is a descriptive research and mainly primary data is used for the purpose of data collection from 125 respondents through questionnaire. It was undertaken to determine the customer opinion and behavior of customers, price, quality, brand name are included in the study. Satisfaction level on ponds skin care products. Spss package program was used to analyze the data. The analyze of data was done by using the statistical tools like percentage analysis, chi-square and accordingly certain suggestions and recommendations have been given for improving the sales of ponds skin care products.

CHAPTER 1

INTRODUCTION

The study entitled “ A STUDY ON CUSTOMER SATISFACTION TOWARDS PONDS SKIN

CARE PRODUCT“ This describes the changing role of ponds in the Brandywine watershed, which occupies a total of 330mi, most of it in Chester county, PA but also extending into Delaware county, PA and Northern Deleware.The Brandywine has long been a source of historical interest, a high priority for environmental conservation(e.g., by the brand wine valley association, Brandywine conservancy and Delaware water resource agency) and a subject of scientific inquiry (e.g.,Pizzuto and Mecklenburg 1989,Davis 2002)

The ecology and aggregate impact of ponds within the Brandywine watershed is more fully understood when one also consider the rapid proliferation of constructed ponds during human occupation of the region. For example, nutrient transformation and sediment retention by ponds (see companion document on pond ecology) are a important, if relatively unstudied, nutrient and sediment transport within steam systems, and the aggregate impact of pond profiferation is greatly magnified when trends in abundance are taken into account.

The information provided here draws on seminal work Franklin and Marshall College describing the abundance and ecological impact of mill ponds built during the colonial era (water and Merits 2008). Much of the emphasis relies on research at West Chester University concerning more recent trends in pond abundance and distribution during the last century. The research at West Chester University and preparation of this document were made pooible through growing greener grand SE 080021 administered by the Pennsylvania department of environmental protection. The views of the expressed herein are those of the authors, and not necessarily reflect the views of the department of environmental protection.

OBJECTIVES OF THE STUDY

 To study the customer satisfaction towards ponds skin care product

 To identify the factors influencing for the ponds skin care product.

SCOPE OF THE STUDY

•   The scope of the study is to identify and analyze the customer satisfaction towards ponds skin care product.
•   The study will help the organization skin care product to increase the sales of the ponds skin care product and to strengthen the sales promotion strategies

LIMITATION OF THE STUDY

 The information given by the respondents are tentative which may change from time to time.

 The respondents bias may be a limitation for the study.

RESEARCH METHODOLOGY RESEARCH MEANING

  Research is common parlances refers to a search for knowledge. One can also define as a scientific and systematic search for certain information on a specific topic. in fact research is an art of scientific investigation but some people consider research as movements from known to unknown.

  Methodology is defined as “the study of methods by which we gain knowledge, it deals with cognitive processes imposed on research by the problems arising from the nature of its subject matter.

RESEARCH DESIGN

 The study is descriptive in nature, since it deals with satisfaction of the customers.

SAMPLING SIZE

 The sample size chosen for the study is 50 respondents to the ponds skin care product.

TOOLS USED

 Simple percentage

 Chi-square test

REVIEW OF LITERATURE

  Körner, S. J.E. Varmaat, and S. Veenstra. 2003. The capacity of duckweed to treat wastewater: ecological considerations for a sound design. J.Environm Qual. 32:1583-1590.

  Crites, R.W., E. J. Middle brooks, and S.C. Reed. 2005. Natural Wastewater Treatment Systems. CRC Press.

STAY STRONG.

STAY SAFE.

GET VACCINATED.

COVID-19 Vaccines are gone through all the stages of clinical trials, Testing and monitoring show these vaccines are safe & effective. Vaccines can keep you also safe from getting seriously ill, Taking vaccines also mean making your surrounding also safe. Encourage others for vaccination to make your surrounding safe. Their are two dose of vaccination, Firstly, the first dose and after their should be minimum 28 days gap for the second dose. We all know the dose are very strong and have some side effects it’s depend on body to body also how your health is, how your body is taking the dose, how strong you are, different body react in different manner some get fever, body pain, hand pain where it’s injected this symptoms are normal but if fever is continued they will recommend you an antibiotic for it and after two days body become normal many of them get well in one day and many takes two to three days.

After getting vaccinated precautions should be continued social distancing, sanitising, wearing mask and washing hands frequently. because with the people you meet you are not aware about their health or they are vaccinated or not, Taking precautions is for our safety and health also avoid crowd areas.

We all are aware about COVID-19 pandemic it’s going from 2020 almost two years are gone be go every thing was stop, strict lockdown, suddenly happen all those thing. But now if everything come on track and starts still precautions has to taken. Since, there no end to this clarity visible in the near future, the population has to learn to live with it in the most careful and safe manner. It is obvious that the prevention is better than the cure for this disease and all the possible measures such as engagement and participating public in controlling the disease, strict implementations of COVID.

GET YOURSELF VACCINATED.

Covid-19 is more dangerous than vaccine side effects, The vaccines are safely tested and now are safe for the humans to take. In India when vaccines came many death cases came across by getting vaccines which lead people get scare of taking it, But further now vaccines are nicely tested and approval to get the dose. Latest update, India has administered more than 565 million doses. With some 32 million Covid cases, India is the second worst affected country in the world after the united states, which has more than 35 million infections. India government aimed is to get vaccinated all indians till the end of this year. Their is also shortage of doses and vaccines, It’s currently vaccinating around five million people everyday, but to complete the target it is necessary to give about 8 to 9 millions jabs a day to vaccinate everyday.

COVID-19(FIRST&SECOND) WAVE:

The second wave is more dangerous than the first wave. In 2nd wave there could be several factors responsible in the increase of the cases. In second wave their was accurate shortage of hospital beds, oxygen supply, medicines, and ventilators for the COVID-19 patients. The second wave cases was more because precautions where not taken properly system was not doing good and it leads to the increase in the case and deaths.

COVID-19 (THIRD) WAVE:

The third wave has not hit the india still, The third wave will be more dangerous than the second one as the wave increases the danger of death and life losses will be more. In first wave their was roughly 30% of india was infected and very fast second wave further infected 30%, But now we have vaccination, too. Their are still Covid-19 cases are coming from those people who are not vaccinated.

India government has kept covid vaccine as voluntary drive under the law. But further they was no such rules permitted for employees that vaccine is mandatory. The employers guide the employees to get cover vaccine to promote workplace health care. In short, they want their employees to be safe and get back everything to normal. Many companies has now made it as a part of new contract for new employment down as a condition for the employees to submit the vaccination papers. So that if any employees in any emergency has to come to the workplace their should be no restrictions. No treatment or vaccination is ever mandatory it’s your decision to take it or not. It is highly recommended to take it to save yourself from this virus.

Role of Businesses and employers in Responding to COVID-19

Employers can play a key role in preventing and slowing the spread of virus in workplace. Factors should be take in the workplace such as social distancing , ability to stagger employees shifts, degree to which employees interact with the public in person, feasibility of accomplishing work by telework, geographical isolation of the workplace, policies regarding sick leave for staff and priority for continuity of operations. Talk with your employees about planned changes and seek their input.All employees should give their best to decrease the spread of cover-19. All the staff member should take the precautions

PRECAUTIONS:

Stopping the spread starts with you

Wear a mask.

Clean your hands.

Maintain safe distance.

Get vaccinated.

Maintain a safe distance from others in public, Wear a mask in public, Choose open well-ventilated spaces over closed ones, Clean your hand frequently with soaping water, sanitise your hand frequently when ever you are out, cover your nose with towel while sneezing in public, Stay home if not feeling well. Encourage others for vaccination and precautions.

After getting vaccinated also precautions should be continued.

Covid-19 (what it is )?

Covid-19 as coronaviruses are a huge family of viruses which causes illness such as cold, fever and severe diseases such as Middle east respiratory syndrome and severe Acute respiratory syndrome. It’s a something new strain which was not found before in humans. Older people, and those with medical problems like diabetes, chronic respiratory disease, and cancer are more likely to get serious illness. Covid-19 is in a family of viruses called Coronaviridae. Antibiotic does not work against viruses. some people who become ill with covid also develop a bacterial infection complication. In such cases, antibiotics can be recommended by a health care provider.

On 31 December 2019, WHO was informed of cases of unknown cause in wuhan city, china. A case was identified by China authorities On 7 January 2020. The lungs are most infected organ by this viruses. Coronaviruses die very quickly when exposed to the UV light in sunlight.

VACCINE:

Taking covid vaccines is a personal choice. It will protect you from getting ill in this major pandemic it works with your immune system so your body can fight with coronavirus. Getting vaccinated is a very strong step for your health. During such a pandemic it’s very important to be healthy and ton eat healthy and also many humans are getting sick because such climate change too and later their immune system become week or it was not that strong. That’s why getting vaccinated is very important.

WHY PEOPLE ARE NOT READY TO TAKE VACCINE:

In India, the elder people, senior citizen or the youngster not all but few think getting cover vaccine is something closer to your death. Just because of some rumours which get great impact on the society. Many young youth scares& does not want their parents and older one in the house to get vaccinated because we all know covid vaccine is a very high dose after getting vaccination it’s normal you get fever and body pain. Few people have such perspective the aged one can’t able to handle those symptoms. Because of such issues in result people are avoiding covid vaccine.